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All classes must be cancelled with 24 hours notice, otherwise they will be charged at the normal price and the class credit will be lost.
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1:1 pilates sessions must be cancelled with 24 hours notice or the session will be charged at the normal price.
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Elite Trainers are self-employed and will have their own policies regarding the cancellation of elite training sessions.
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Cancellations can be made by phone call to the Wellness Centre (01707330500) or via the Wellness Centre website (www.wellnesscentreuk.com) through the Mindbody Online system.
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Any single session classes that are bought and cancelled with 24 hours notice will be refunded at full price.
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There is a Money Back guarantee on all First Months payments for standing order contracts if customers wish to cancel within the first month.
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Customers are required to give one months notice before cancelling any monthly payments.
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All refund requests should be received within 14 days of purchase.
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Your UK Statutory rights are not affected by our Returns Policy.